jeezbaji's Privacy Policy
Learn everything in this policy about how your personal information is collected, used, and kept secure.
Introduction
jeezbaji is a trusted online betting and gaming platform in Bangladesh. We give the highest priority to our users' privacy. This privacy policy describes how jeezbaji collects your personal information, where and how that information is used, and what measures we take to protect your information.
When you register on jeezbaji, browse our website, or use any of our services, you voluntarily provide certain personal information. The purpose of this policy is to clearly inform you of what types of information we collect and what we do with that information. We believe that transparency is the foundation of a trustworthy platform.
What Information Is Collected
jeezbaji may collect the following types of information:
2.1 Information Provided Directly
When you open an account on our platform or fill out any form, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — only for those aged 21 or above)
- Email address
- Mobile number
- Payment method details (bKash, Nagad, or Rocket number)
- Any information provided by the user (for example: when contacting support)
2.2 Automatically Collected Information
When you visit our website, certain technical information may be collected automatically:
- IP address and device identification information
- Browser type and version
- Operating system information
- Time and frequency of site access and use
- Information obtained from cookies and similar technologies
- Referral source information (where you came from before visiting our site)
2.3 Transaction-Related Information
When financial transactions are completed on our platform, the following information is recorded:
- Deposit amount and date
- Withdrawal amount and date
- Bonus usage history
- Betting history and game play records
Purpose of Using Information
jeezbaji uses your information only for the purposes described below:
- Account Management: To create, verify, and maintain your account.
- Identity Verification: To prevent fraudulent activity and confirm age (minimum 21 years).
- Financial Transaction Processing: To complete deposits and withdrawals smoothly.
- Customer Support: To help resolve any issues or questions you may have.
- Platform Improvement: To analyze user experience and raise service quality.
- Security: To prevent unauthorized access and fraud.
- Legal Compliance: To comply with applicable laws and regulations.
- Promotional Communication: To inform you of relevant offers and updates if you have given your consent.
We never sell your information to third parties. Your privacy is of great importance to us.
Information Sharing and Third Parties
jeezbaji generally does not share your personal information with third parties. However, information may be shared in the following special circumstances:
4.1 Service Provider Partners
Necessary information is shared with specific service providers for payment processing (bKash, Nagad, Rocket) and technical support. These partners may only use the information for contracted services and are also required to follow a privacy policy.
4.2 Legal Requirements
Information may need to be disclosed to fulfill court orders, valid requests from government agencies, or obligations under applicable law. In such cases we provide only the minimum information necessary.
4.3 Platform Protection
Relevant information may be used or disclosed when needed for investigation to prevent fraud, money laundering, or any other illegal activity.
Cookie Policy
Cookies and similar technologies are used on the jeezbaji website. Cookies are small text files stored in your browser that help improve the functionality of the site.
5.1 Cookies We Use
- Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
- Functionality Cookies: To remember your preferences and settings.
- Analytics Cookies: To analyze patterns of site use and make improvements.
Most cookies can be controlled from your browser settings. However, disabling essential cookies will prevent access to some features of the platform.
Data Security Measures
jeezbaji maintains the highest industry standards for protecting your personal information. Our security measures include:
- SSL Encryption: All data transmission on our site is secured by SSL/TLS technology.
- Secure Servers: Your information is stored in secure data centers.
- Regular Security Audits: Regular security audits are conducted to identify potential vulnerabilities.
- Limited Access: Only authorized staff can access your information.
- Two-Step Verification: Additional verification is in place for suspicious login attempts.
- Fair Play Assurance: All games and betting activities are monitored regularly.
Even so, 100% security over the internet can never be guaranteed. We therefore ask you to keep your password private and to use the platform carefully on public networks.
Data Retention Period
jeezbaji stores your personal information only for as long as necessary. We follow the policies below in determining how long information is retained:
- Active account information: retained for as long as the account remains active.
- Closed account information: retained for the period specified in accordance with legal obligations and company policy.
- Financial transaction records: retained for the period required under applicable law.
- Inactive accounts: if unused for a long period, information may be deleted after notice is given.
Your Rights
You have certain important rights regarding your personal information, which jeezbaji respects:
8.1 Right to Access Information
You may request details of your stored personal information from us at any time. We will provide that information within a reasonable time.
8.2 Right to Correct Information
If there is any error in your information, you may contact us and request that it be corrected.
8.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, due to legal obligations, some information may be required to be retained for a specified period.
8.4 Right to Opt Out of Marketing Communications
You may stop receiving promotional emails or messages at any time. To do so, contact support or use the unsubscribe link in the message.
Privacy of Minors
jeezbaji is only for those aged 21 or above. We do not knowingly collect information from anyone under the age of 21. Age is verified at the time of registration.
If a guardian becomes aware that a minor's information is held by us, please contact our support immediately. We will arrange to delete that information as quickly as possible.
Policy Changes
jeezbaji reserves the right to update this privacy policy when necessary. If any significant changes are made, we will notify you by email or through a notice on the platform.
If you continue to use the platform after changes have been made, you will be considered to have given your consent to the new policy. It is therefore advised that you visit this page regularly.
Relationship with Other Policies
This privacy policy is part of jeezbaji's overall policies. For more details, please read our Terms and Conditions and Responsible Gaming Guidelines. In case of any conflict, the Terms and Conditions will take precedence.
Have a Privacy Question?
If you have any questions or concerns about the protection of your information, our 24/7 support team is ready to help.
Email: [email protected]